Careers

If you’re looking for a new career opportunity where you can make a difference in people’s lives, you may find what you’re looking for here at First State Bank.


We've been built on belief since 1884. Many things have changed since then, but our beliefs remain the same.
We believe in rural communities. / We believe in the value of hard work. / We believe in looking you in the eye and telling you the truth. / We believe in doing what's right. / We believe your value has nothing to do with money. / We believe how you treat people matters. / And we believe when we build up our customers, our communities, and each other, we can make a lifelong difference. 
Faith, family, then work.
That's what we always say.
We believe one's faith and family are
most important. They come first.
If you're taking care of those priorities, 
we believe everything else will fall into place. 

THIS IS REFLECTED IN OUR 
WORDS AND ACTIONS.
 
We strive to put people first.
For us, it's not just the right way to 
do business, it's the only way. 
Whether we're talking about the people
in our house, the people on this team, 
or the people in our community, they are 
all family, and deserve to be treated that way.


We believe in each other
This organization can only be successful when everyone on our team is successful. It's not just about numbers on a spreadsheet. It's about helping each other grow and being there for each other. Without that, it's awfully hard to be there for customers. 

There is unlimited potential in this team when we support each other. So we roll up our sleeves. We put our heart into it. And we get the job done. When you're this dedicated, it's easy to trust - to believe - that others are just as dedicated. 

AND THEY ARE.
I'm in.
I believe I can make a 
difference at First State Bank




Current available positions
Job Description
Job Title: Call Center Specialist – Part-Time
Reports To: Executive Assistant
Prepared Date: September 11, 2025
Approved By: Human Resources

Job Summary:
Call Center Specialist will be the liaison between our company and its current and potential customers. Call Center Specialist will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Key Responsibilities:
  •  Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Build sustainable relationship and engage customers by taking the extra mile.
  • Frequently attend educational seminars to improve knowledge and performance level.
  • Responsible for ordering supplies and handling supply orders from branches.
  • Responsible for sorting incoming mail, handling outgoing mail, presort mailings, and ensuring mail gets to the Post Office daily.
  • Performs change of addresses, check orders, and take loan credit card payments.
  • Meet personal/team qualitative and quantitative targets.
  • Will include other duties as assigned including First State Bank’s Standard of Performance.
Qualifications & Experience
  •  Strong phone and verbal communication with active listening.
  • Customer focus and adaptability to different personality types.
  • Ability to multi-task, set priorities, and manage time effectively.









If you are interested in becoming a member of the First State Bank team, please send your resume via email to jobs@fsb4me.com — or submit your resume in person at any of our convenient locations or by mail to:

First State Bank
Attn: Human Resource Dept
19230 St. Rt. 136
Winchester, OH 45697

If you have any questions, please call our Human Resource Department at 937-695-0331.

Thank you for your interest in becoming a member of the First State Bank team. We will review your qualifications and contact you if they match our available position requirements.

First State Bank is an Equal Opportunity Employer.