Coming Soon - An Upgraded Digital Banking Experience.

On January 31, 2023, our current online and mobile banking platforms will be upgraded to an improved digital banking experience with more convenience, added security, and many new features.  

What do I need to prepare?

  • Make sure you know your log-in credentials. Face ID and Touch ID won't work the first time you access the site.
  • Ensure you have a compatible browser downloaded on your computer. Our new online banking platform is supported by most browsers: Google Chrome, Microsoft Edge, Firefox, or Safari. It is NOT supported by Microsoft Explorer.
  • Please be sure we have your latest email address for communications.
  • Read below for further information regarding this upgrade!

First Time Access

Access From Any Device
  1. Once our new platform has launched on January 31st, you can log in using the same blue Online Banking button found on our site.
  2. Your current credentials will still work to log in.
  3. You will also be asked to set up Two-Factor Authentication, to help safeguard your account. Once this information is entered, you'll choose to receive a one-time verification code by either 1) Text message to the mobile number entered, 2) Automated phone call to the phone number entered, or 3) Authy (Opens in a new Window) or other authenticator app.
Access to the New Mobile App
  1. Once our new app is available on January 31st, you'll first need to download it from the Apple Store or Google Play Store by searching for "First State Bank" (If you open the existing app on your phone, it should also prompt you to download the new app.)
  2. Your current credentials will work but PLEASE NOTE: Biometrics will NOT work the first time you log in to the app. You will need to contact us if you do not recall them.
  3. You will also be asked to set up Two-Factor Authentication, to help safeguard your account. Once this information is entered, you'll choose to receive a one-time verification code by either 1). Text message to the mobile number entered, 2). Automated phone call to the phone number entered, or 3). Authy (Opens in a new Window) or other authenticator app

Benefits of the Upgrade

  • Organize and personalize your account view consistently across all devices with a new, responsive design.
  • Chat with customer service representative securely during business hours.
  • Increased security with Two-Factor authentication (2FA). 

Features Include

Person to Person Payments

iPay offers a fast, safe & easy
way to send money to
friends and family

Chat with Us

Use messages within online banking
as a quick, easy, secure way
to get your questions answered

Bill Pay

Manage all your bills in one
place and set up e-bills
for added convenience

Card Management

Choose how, when, and
where your card
is used

Alerts

Stay on top of your accounts
by setting up alerts for
transactions, balances, & more

e-Statements

View your statements right from
your phone or computer

Have More Questions? Visit our Upgrade FAQ Page

Digital Upgrade FAQs